Y|R|A Your Remote Assistant

Overview

YourRemoteAssistant seeking an experienced Software Asset Manager to provide leadership and oversight of one or more software asset management (SAM) processes. This role ensures all software-related assets—such as licenses, keys, contracts, and documentation—are effectively managed and optimized to support IT service delivery. You will be accountable for maintaining financial stewardship and ensuring compliance and accuracy across all software assets.

You’ll play a pivotal role in driving efficiencies, controlling costs, and supporting audit-readiness while helping mature the SAM function within the organization.

Key Responsibilities

Project Functions (100%)

• Define and document software (and potentially hardware) asset management processes.
• Design and create process workflows and supporting documentation.
• Gather and load software metadata into system tools.
• Write and execute user acceptance testing (UAT) plans.
• Develop and deliver communications and training plans.
• Transition project output to operational run teams as needed.

Run Functions (100%)

• Execute or provide oversight for SAM and HAM (Hardware Asset Management) processes.
• Manage IT assets that support service delivery, including software, licenses, keys, and contracts.
• Maintain accurate and reliable asset information in inventory and asset management systems.
• Ensure compliance with internal processes, financial guidelines, and audit requirements.
• Implement and enhance process controls and performance monitoring metrics.
• Create reports and dashboards that provide visibility at the operational and governance level.
• Lead reconciliation of owned, installed, and recorded software assets.
• Oversee asset lifecycle from request through retirement using approval-based controls.
• Negotiate and manage software/hardware renewals and subscriptions.
• Monitor and optimize software spending, license usage, and entitlements.
• Support legal and financial risk mitigation in vendor contracts and asset use.
• Administer service asset and configuration management (SACM) control processes.
• Collaborate cross-functionally to manage requests, issues, and audits.
• Provide leadership in managing vendor relationships, guiding staff, or driving improvement initiatives.
• Support internal and external audits as required.

Key Competencies

• Strategic Thinking & Problem Solving
• Initiative & Execution
• Effective Communication & Relationship Building
• Negotiation & Financial Acumen
• Change Management & Innovation
• Results-Oriented with High Attention to Detail
• Ability to work in a high-paced, cross-functional environment

This is a high-impact, visible role ideal for a detail-oriented and driven professional who is passionate about controlling costs, reducing risk, and driving operational excellence through software asset management.

Qualifications

• 6–10 years of experience with a strong focus on software asset management, service asset & configuration management (SACM), and IT service management processes.
• Proven expertise with tools such as ServiceNow, SharePoint, Microsoft Project, and MS Office.
• Bachelor’s degree in a related field or equivalent work experience.
• Advanced knowledge in software licensing, contract management, asset lifecycle management, and financial controls.
• Demonstrated ability to define, execute, and optimize business-critical IT processes with minimal supervision.
• Strong collaboration and mentoring skills
• Effective time and workload management
• Strong organizational and planning abilities
• Proactive, professional, and eager to learn
• Willingness to work U.S. business hours

Other Requirements

• Applicants must be Philippine residents
• Full-time, permanent work-from-home position

Technical Requirements

• Internet: Minimum of 20 Mbps download and 10 Mbps upload speed, with a backup connection
• Laptop or PC: At least an Intel i3 7th Gen processor, 8GB RAM, and Windows 11 OS